Shipping Policy – Poster3d.shop

Last updated: October 7, 2025

At Poster3d.shop, we are committed to providing you with a reliable, fast, and secure shopping experience.
This Shipping Policy outlines the processing times, shipping costs, delivery areas, and other relevant conditions for our products.

1. Order Processing

• All orders are processed within 1 to 3 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next business day.

• Once your order has been processed, you will receive an email confirmation with your tracking number and link to track your shipment.

2. Estimated Delivery Times

Delivery times may vary depending on your location and the shipping method selected.

⏱ These delivery times are estimates. Delays caused by customs or carrier operations are beyond our control.

3. Shipping Costs

• Shipping costs are calculated automatically at checkout based on the destination and total weight of the order.

• In some regions, we offer free shipping for orders exceeding a certain amount, which will be clearly indicated on the product page or during checkout.

4. Order Tracking

• Once your order is shipped, you will receive an email with a tracking number and a link to follow the delivery progress.

• If you do not receive tracking information within 5 business days after placing your order, please contact us at support@poster3d.shop.

5. Incorrect or Incomplete Address

The customer is responsible for providing a complete and accurate shipping address.

• If an order cannot be delivered due to an incorrect or incomplete address, Poster3d.shop is not responsible for delays or additional shipping costs.

• If the package is returned to us, it can be reshipped once the address is corrected, and the reshipping cost will be charged to the customer.

6. Delays or Lost Packages

While we partner with reliable carriers, unexpected delays may occur due to external factors such as customs inspections, weather conditions, or strikes.

• If a package is lost or not delivered after the maximum estimated delivery period, our team will open an investigation with the carrier and keep you informed.

• If the claim is approved, you will be offered a free replacement or a full refund.

7. Damaged Items

We carefully pack each product to ensure it arrives in perfect condition.
However, if your order arrives damaged, defective, or in poor condition, please contact us within 15 days of delivery at support@poster3d.shop, including:

• Your order number

• Clear photos of the damaged product and packaging

Once reviewed, we will offer you a free replacement or a full refund.

8. International Shipments

• International orders may be subject to customs duties, import taxes, or fees determined by the destination country.

• These additional charges are not included in the product price or shipping cost and are the customer’s sole responsibility.

9. Contact Us

If you have any questions or concerns about your order or shipment, you can reach our customer support team at:

📧 support@poster3d.shop
🌐 https://poster3d.shop
🕒 Business hours: Monday to Friday, 9:00 a.m. – 6:00 p.m. (EST)